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Cooking.com is a leading online retailer
of kitchenware and houseware items. In
business since 1998, our site offers
thousands of products from every major
kitchen brand and hard to find items in
cookware, cutlery, bakeware and small
appliances and we also carry smaller items
that every kitchen needs such as peelers,
graters and strainers, as well as some
very unique utensils many cooks probably
never knew existed. Cooking.com site is user-friendly with
easy checkout and prompt delivery. Cooking.com pride ourselves on providing
excellent customer service - in fact, for
the fourth year in a row, Cooking.com has received BizRate's Circle
of Excellence Award for outstanding
customer service.
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Cooking.com is a leading online
retailer of kitchenware and houseware items. In
business since 1998, our site offers thousands of
products from every major kitchen brand and hard to
find items in cookware, cutlery, bakeware and small
appliances and we also carry smaller items that
every kitchen needs such as peelers, graters and
strainers, as well as some very unique utensils
many cooks probably never knew existed. Our site is
user-friendly with easy checkout and prompt
delivery. We pride ourselves on providing excellent
customer service - in fact, for the fourth year in
a row, Cooking.com has received BizRate's Circle of
Excellence Award for outstanding customer
service. |
Cooking.com was founded in 1998.
The company was started by several of us
that had worked together at The Disney
Store in Glendale, CA. Cooking.com at all
enjoyed the business of retail and were
excited about the opportunities the
internet created. Also, we all had a
passion for creating a great company.
How did we pick Cooking? The credit goes to one
of our initial investors, idealab! They teamed
us up with a cookbook publisher, and we had the
perfect blend of cooking and retail knowledge
to launch the best cooking website.
A lot has changed with e-commerce from 1998 to
today. However, Cooking.com successfully rode
the internet bubble and survived the burst,
pleased to have helped millions of customers
along the way. Through the years we've
maintained the integrity of our company and
stayed true to our goals:
- Offer a complete assortment
of products, including every top
brand.
- Create a shopping experience
that is extremely intuitive and
simple.
- Provide dependable and
affordable delivery --backed up by
our own distribution
center.
- Assist you quickly and
efficiently by offering highly
responsive customer
service.
Why shop with Cooking.com?
I’m often asked, “Why should I buy my
kitchenware from Cooking.com?
I can stop by the mall and find kitchenware
products at many local shops”.
I think you’ll choose to shop with Cooking.com
because you’ll find the products you want and
information you need at Cooking.com. We listen
to our customers every day - adding new items
they’ve requested and discontinuing poorly
rated products. Cooking.com continually update
and improve our site, our content, our services
and the site’s functionality based on the
suggestions of our customers. Cooking.com
strive to offer every kitchenware product and
all the information about these products and
brands for on-line shoppers. It’s a goal that
our customers are helping us achieve through
their suggestions and comments.
We also offer recipes and feature articles from
trusted and reputable sources that we've
partnered with over the years including Cooks'
Catalogue - the definitive guide to cooking
equipment; top magazines including Cooking
Light, Food & Wine, Fine Cooking and Taste
of Home; and trusted brands such as Nestle,
Betty Crocker and Crisco. We offer this content
because our customers want recipes!
Our teams in Santa Monica and Ontario
California are working hard to meet your needs.
And while our competitors may occasionally
offer a lower price or a larger number of
recipes, we believe we offer the best overall
experience - the right combination of service,
value and products that you've requested.
I’m also proud of the fact that Cooking.com has
been recognized for outstanding customer
service and intuitive website design by
numerous sources.
As Cooking.com continue to evolve our site and
company every day to address your needs, your
suggestions and comments are always
welcome.
Sincerely,
Tracy Randall
Founder and President
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