Travelocity -
Go Virtually Anywhere! Airline Tickets, Hotels,
Cars, Vacations and Cruises.
Travelocity Most Popular
Destinations
Travelocity look out for
you all trip long--even before you go!
We're proud to offer the Travelocity Guarantee.
Backing the Travelocity Customer Bill of
Rights, it is our commitment to you that
everything about your booking will be right, or
we'll work with our partners to make it right,
right away. Our customers expect and deserve
peace-of-mind when they book, and the
Travelocity Guarantee, the most comprehensive
and pro-active guarantee in the industry,
offers just that.
Travelocity can't control some
things, like the weather or mechanical
difficulties, but Travelocity can be there to
help you navigate when a problem arises. We can
also be there to help you avoid some problems
altogether. For instance, if we learn of
something that might make your trip less
enjoyable, like a closed hotel pool or fitness
center, we'll contact you before you go and
give you the option to make other
arrangements.
And it doesn't stop there,
because we at Travelocity are
fundamentally value seekers. We know that
great trip value is the sum of a quality
experience and a low price. That's why we
offer a low price guarantee.
What does the Travelocity
Guarantee promise?
If you find a qualifying lower rate for travel
booked with Travelocity within 24 hours of
booking, we'll not only refund you the
difference between what you paid and this lower
price, but give you $50 off a purchase of
future travel. For more information about our
low price guarantee, click here.
All travel booked on Travelocity will be
consistent with the promise of its detailed
description on our site and your travel
itinerary (as confirmed on our site 24 hours
prior to departure).
Human error happens; nobody?s perfect?but in
those rare case that we make a mistake, you can
count on us to fix it or work with you to offer
a reasonable alternative.
If Travelocity learn of something that might
make your trip less enjoyable, we'll contact
you before you go and give you the option to
make other arrangements
How do you invoke the Travelocity
Guarantee?
To invoke our low price guarantee before you
travel, complete and submit the form located on
our site at
www.travelocity.com/lowpriceguaranteeclaim
within 24 hours of completing your booking on
Travelocity. Please note that calling
Travelocity customer service representatives
cannot replace or expedite this required
procedure.
For guarantee matters that come up mid-trip,
contact us anytime day or night, 24/7:
Call one of our 1000 travel professionals
toll-free at 888-872-8356 (and 210-521-5871 for
international callers).
Email us about less urgent matters anytime at
guarantee@travelocity.com,
and we'll get back to you within 4 hours.
Travelocity guarantee
that with Travelocity, "you'll never roam
alone" because we have complete faith in the
core strength of our partner relationships
and the skill and passion of the entire
Travelocity Team. Travelocity trust that
if you book with us, just once, you'll share
this faith in Travelocity, and continue to
enjoy both the peace-of-mind and low prices
associated with the Travelocity
Guarantee.
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